Breezaro for WhatsApp
Your AI assistant. Right in WhatsApp.
Your customers send a message. Breezaro answers with the knowledge of your business, using the same assistant you already have on your website.
30 days free. No credit card required.
WhatsApp is included from Standard and during your trial.Your business knowledge
- Your website
- Documents
- FAQ
Breezaro assistant
Can I return my order?
Yes. Fill in the return form and include it with your parcel. You'll find the steps and address on our Returns page.
An answer from your sources
Another channel. The same business knowledge.
You don't need a second assistant or another set of answers. Connect WhatsApp to the assistant you already use in Breezaro.
- Answers from your own content
- Shipping, returns or opening hours: your assistant draws on your website, files and connected sources. Customers get an answer from your own business content.
- Help, even after closing time
- Customers can ask when it suits them. AI handles incoming text questions even when your team is away, within WhatsApp's 24-hour reply window.
- Conversations in one place
- Find WhatsApp conversations alongside your other channels in Breezaro. Review what customers ask and what your assistant answers, without switching between tools.
From your assistant to WhatsApp.
Connect through Meta's guided setup. No custom code required.
Prepare your assistant
Add your website and documents. Already using Breezaro? Keep the knowledge you've already connected.
Connect your business number
Open Integrations → WhatsApp in Breezaro. Sign in to Meta as an admin, select or create your business account and verify your number by SMS or call.
Test the first conversation
Send a message to your connected number from another WhatsApp account. Check the answer and find the conversation in your Breezaro inbox.
Already using the number in the WhatsApp Business app? Breezaro's current connection requires a move to Cloud API, without simultaneous use of the same number in the mobile app. You can also use a separate number.
Step-by-step guideGood to know.
Plans, replies and a few rules of the WhatsApp channel.
Which plans include WhatsApp?
WhatsApp is included in Standard, Pro and Business. You can also connect it during an active trial. AI replies use credits in your Breezaro account.
What happens after the 24-hour window?
Regular replies are available within 24 hours of the customer's latest message. After that window closes, you can contact them with an approved WhatsApp template. Once the customer messages you again, regular replies can resume.
Can someone on my team take over?
Yes. On Pro and Business, and during an active trial, you can take over the conversation and reply directly from Breezaro. AI pauses while an operator handles it. Human takeover is not included in Standard.
Does the assistant understand photos and voice messages?
The WhatsApp integration currently handles text messages. It does not process photos or voice messages. Responses can include links, but not the interactive cards from the website widget.
Are there any charges from Meta?
Meta may charge separately for WhatsApp Business Platform messages. These charges are not included in your Breezaro subscription and depend on the message category, recipient's market and Meta's current pricing.
View Meta's current pricingYour customers are on WhatsApp. Be there too.
Connect your business knowledge and try the WhatsApp channel during your 30-day Breezaro trial.