Guides, comparisons &amp; how-tos

What customer questions reveal about your website

Review fifteen conversations to find missing or confusing website information. Learn when to edit a page, improve product data or connect a custom action for live answers.

September 19, 2026

Guides6 min read

An AI agent for product selection: budgets, useful questions and relevant recommendations

Help customers choose from your catalog using their budget and requirements. A practical guide to price limits, product-page context, product cards and proactive messages, with checks before launch.

September 18, 2026

Guides7 min read

Your AI agent gave the wrong answer. How to find and fix the cause

Follow a wrong answer through source checks, document updates, syncing and repeat tests. Learn when to use the knowledge base, product catalog or a custom action.

September 17, 2026

Customers message you on your website, Instagram and WhatsApp. How do you keep up?

A practical workflow for a small support team. Give your AI agent consistent knowledge, test human handover, use mobile notifications and connect the right webhook events.

September 16, 2026

Use cases4 min read

30 days of real ecommerce chatbot traffic: what the numbers tell us

An anonymous 30-day snapshot from a live online store: 31 conversations, 83 visitor messages and a 2.5-second median to the first saved text reply. What these figures show, and how to use them in your own monthly review.

September 8, 2026

Guides6 min read

Multilingual e-commerce support: the right answer needs more than a translation

How to prepare chatbot support in Czech, English and German without mixing up delivery countries, currencies or product links. A practical source and testing checklist for small shops.

September 7, 2026

Black Friday and Christmas customer support: a checklist for small shops

A four-week preparation plan for a small e-commerce team. Sort out delivery cutoffs, discount codes, unavailable products and after-hours replies before the same questions fill your inbox.

September 6, 2026

Guides8 min read

AI chatbot testing checklist: 30 questions to try before launch

Test your AI chatbot with 30 practical customer questions and clear expected outcomes. Download an editable CSV checklist for answers, context, actions and handover.

September 5, 2026

Guides7 min read

Ecommerce FAQ template: 30 customer questions with ready-to-edit answers

Build a useful ecommerce FAQ with 30 answer templates for shipping, payments, orders and returns. Download an editable TXT template for your chatbot knowledge base.

September 4, 2026

Guides6 min read

How to measure chatbot success, and which numbers mislead you

A conversation count on its own tells you nothing. Here are the metrics that actually say something about a chatbot, containment, handover, fallbacks and first response time, and where to find them in Breezaro.

August 26, 2026

Who can load your chat widget, and why it is worth restricting

The widget is one line of code and your appId is visible in every page. Allowed domains decide where it may load. Here is why an empty list means open, how domains are matched, and what happens when somebody pastes your widget on their own site.

August 25, 2026

News5 min read

Scenarios: decide yourself when the assistant speaks first

The assistant can start the conversation on its own. Either let Breezaro pick the moment, or write your own rules based on the page, time spent, browsing depth and return visits. Guardrails keep it from getting pushy, and the message is your own text for free or written by the AI for one credit.

August 19, 2026

Tutorials6 min read

Custom actions and webhooks in practice, a verified customer and a real booking

Two demonstrations and one demo video. In the first it offers free slots and books one only after a confirmation. In the second it finds an order, but only for the person who proved their address. Meanwhile rows nobody typed land in a spreadsheet.

August 17, 2026

Use cases5 min read

AI chatbot for clinics and medical practices, what it handles and what it must not

Reception answers the same questions all day while the waiting room fills up. How an AI chatbot handles opening hours, self-pay prices and pre-appointment instructions, where it should deliberately stop, and what we are building for booking.

August 6, 2026

Use cases4 min read

AI chatbot for garages and trades, so the job does not go elsewhere

When you are under a car or on a roof you cannot pick up the phone, and the caller dials the next firm on the list. How an AI chatbot handles prices, coverage area and opening hours, where it should admit it does not know, and what we are building for booking.

August 5, 2026

Use cases5 min read

When a visitor asks for a human: a Slack ping and a row in a spreadsheet

A worked example of Breezaro webhooks and Zapier: the moment a conversation escalates to a human, a message lands in Slack and a row lands in a Google Sheet. No server, no code, about ten minutes.

August 1, 2026

News3 min read

Breezaro Companion, your support desk in your pocket

Companion is the Breezaro mobile app. Push notifications for new conversations, one-tap takeover from the AI, your whole inbox and analytics for the last 7 or 30 days, free with every plan. It is on the App Store and Google Play now.

July 29, 2026

How to connect Messenger and Instagram DMs to your AI chatbot (2026)

Your Breezaro assistant now answers in Facebook Messenger and Instagram direct messages, alongside WhatsApp, so all three Meta channels connect. It replies from the same knowledge base as your website chat, a human can take over, and it is included from the Standard plan and the trial. Here is what it does and how to connect each one, with no code.

July 29, 2026

Custom actions: connect your chatbot to your own systems

Custom actions let the assistant fetch live data from your systems and answer questions that static content cannot. An overview of what you can connect, plus what to watch out for.

July 25, 2026

Tutorials4 min read

How to connect a chatbot to WooCommerce orders

Let the chatbot answer "where is my order?" straight from your WooCommerce. Step by step with custom actions, plus an ownership check so a customer only ever sees their own order.

July 25, 2026

AI chatbot for WhatsApp, which to pick and how to connect it (2026)

AI chatbot for WhatsApp, what unlocks AI replies in each tool and how to connect your bot through Meta's official flow, with no code. On Breezaro it answers from the same knowledge base as your website widget, a human can take over, and it is included from the Standard plan and the trial. Current as of 17 July 2026.

July 16, 2026

Comparisons6 min read

The cheapest AI chatbots in 2026 (and what you get for the price)

A price-first look at the cheapest AI chatbots for customer support, Breezaro, Smartsupp, Tidio, Chatbase and Intercom. What each really costs once the AI is included, plus pros, cons and a comparison table. Current as of 10 July 2026.

July 10, 2026

Why does an AI chatbot make things up, and how to fix it (2026)

AI chatbots sometimes invent answers ("hallucinate"). Here's why it happens with a bot that answers from your own content, and three practical fixes that reliably reduce it.

July 1, 2026

Customize your chat widget to match your brand (2026)

Breezaro's chat widget is customizable end to end, from colors and style to fonts, bubbles and the launcher. And what you set in the dashboard preview is exactly what your visitors see. Here's how to make it yours.

June 27, 2026

How does an AI chatbot work? (RAG explained simply)

A plain-English look at how a knowledge-base AI chatbot actually answers. It learns from your content, finds the passages relevant to each question, and writes an answer from them. No jargon.

June 27, 2026

Guides2 min read

How to train your AI chatbot well (knowledge base in practice)

An AI chatbot is only as good as what you feed it. A practical guide to giving it the right content, keeping it fresh, and closing the gaps so it answers more on its own.

June 27, 2026

How much can an AI chatbot save you? (free ROI calculator)

A practical way to estimate what an AI chatbot saves customer support by deflecting repetitive questions. Plug in your numbers, calculate the yearly savings, and see how the math works and where the estimate has its limits.

June 26, 2026

AI chatbot for WooCommerce / WordPress, how to set it up (2026)

How to put an AI chatbot on a WooCommerce store (WordPress) that answers customers from your website and products. Via crawl or a product feed, no native plugin.

June 25, 2026

Guides2 min read

Teams in Breezaro, collaboration, roles and activity oversight

Teams let you invite colleagues to one account, split roles and keep an overview of what's happening (who changed what, and which operators are online and in which chat). Available from the Standard plan.

June 24, 2026

Guides2 min read

How to build an AI chatbot for your website, step by step (2026)

A practical guide to building your own AI chatbot for your website, from creating it and training it on your own content to embedding it and testing. No developer, in minutes.

June 23, 2026

Comparisons3 min read

The best AI chatbots for customer support (2026)

An overview of the leading AI chatbots for customer support (Breezaro, Smartsupp, Tidio, Chatbase and Intercom). How they differ in approach, price and who they're for. Current as of June 24, 2026.

June 22, 2026

Getting Started with AI Chatbots for Your Website

An AI chatbot can answer customer questions 24/7, take routine work off your support team, and go live in minutes. You train it on your own content (PDFs, docs, or your website) and it starts handling visitor questions immediately, in their language, without a developer.

June 21, 2026

AI chatbot for small businesses, 24/7 support without hiring (2026)

How an AI chatbot helps a small business or sole trader by answering customers' common questions even when you don't have time. No developer, from the entry-level plans.

June 20, 2026

AI chatbot for Shopify, fill the product catalog from products.json (2026)

How to fill Breezaro's product catalog from your Shopify store via the public products.json, no coding and no access keys. Where to find the catalog JSON and how to connect it.

June 19, 2026

AI chatbot for Shoptet, how to set it up (2026)

How to put an AI chatbot on a Shoptet e-shop that answers customers from your website and products. Via crawl or the XML feed, no native plugin. Step by step.

June 18, 2026

Comparisons4 min read

Breezaro vs Smartsupp, AI chatbot or live chat? (2026)

Breezaro vs Smartsupp, an AI chatbot trained on your knowledge base against a Czech-born live-chat platform with AI. Approach, channels and pricing compared. Current as of 23 June 2026.

June 17, 2026

AI chatbots and GDPR, what to keep in mind (2026)

What personal data an AI chatbot processes, where the data goes and how it's protected. A practical GDPR overview for businesses deploying a chatbot, and how Breezaro handles it.

June 16, 2026

Comparisons3 min read

Breezaro vs Chatbase, AI chatbot comparison for websites (2026)

Breezaro vs Chatbase, pricing, credits and features of website AI chatbots compared. Teams, operator takeover, automatic re-crawl and personalization. Current as of June 23, 2026.

June 15, 2026