Stay updated with the latest Breezaro improvements and features.
Connect a Facebook Page or Instagram Business account through Meta, and your posts flow straight into the chatbot's knowledge base — captions indexed, videos transcribable on demand. New posts sync automatically every hour, so the bot stays current with what you publish.
Learn moreOpen any conversation and you now see the pages the visitor viewed before and during the chat, as a live journey with the landing page and campaign source. Reply already knowing what they were looking at.
Learn moreYou can now leave notes on any conversation, and your whole team sees them. Each note is tagged with who wrote it and when, so context travels with the chat: flag a returning customer, hand off before your shift ends, or record a promise a teammate made. Notes appear instantly for everyone viewing the conversation, while your pins stay personal and keep a chat at the top of your own inbox without touching anyone else’s.
Learn moreWhen the chat first opens, show up to four ready-made questions right beside the welcome bubble. One tap sends it, so visitors get moving without typing a word. Attach an answer and that exact reply comes back instantly, free and without the AI, so your most common FAQs are handled before they ever reach the model. Authored per language in Assistant → settings.
Learn moreThe widget now ships with three ready-made styles — Classic, Detailed and Minimal — and a full appearance panel to fine-tune the rest. Pick your colours, corner radius, shadows, bubble style and tail, sender name/time/avatar, avatar shape, message density, font and text size, and the header colour strength — all with a live preview as you go.
Learn moreYour plan now comes with a monthly allowance of message credits instead of a message count. A message with a standard model costs exactly 1 credit, so standard messages work just like before — one message, one credit. The new part: you can now pick more powerful AI models per assistant. Premium models cost a few credits per message, and the exact rate is shown right in the model picker. Each conversation shows what it consumed, and credit top-ups are coming for busy months. And assistants can now act — search your catalog and show products right in the chat — with each action simply costing one more model call. One currency, more choice.
Learn moreInvite teammates to work on your bots together. Give each person a role — Owner, Editor or Operator — share the same inbox and conversation history, and hand off live chats cleanly with a single-operator lock. Teams are included on every plan except Basic.
Learn moreYou can now create and manage multiple AI chatbots tailored for different projects, brands, or pages. Switch between them easily via the new sidebar dropdown. Active bot limits are based on your subscription: 1 bot for Basic, 3 for Standard, and 5 for Pro.
Learn moreGive your Take Control sessions a face. Set a display name and avatar in Dashboard → Assistant → Live chat operator, and instead of the default "Human joined the chat" notice visitors see your name when you join and your avatar next to every reply.
Learn moreYou can now easily and quickly summarize long user conversations. This new feature in the chat history helps you instantly understand the context and main points of the communication with a single click.
Learn moreNow documented in detail: the three product sources we support and exactly how the crawler estimates products on custom e-shops via JSON-LD, microdata, dataLayer, and Open Graph.
Learn moreYou can now personalize your widget's chat button! Choose from predefined icons (Chat, Message, AI) or upload your own custom icon. Find the new Button Icon section in Dashboard → Assistant.
Learn moreIntroducing the new Take Control feature! You can now seamlessly take over conversations from the AI assistant and respond to customers personally, directly from your dashboard. This Pro feature allows you to provide a human touch when it's needed most.
Learn moreWe're excited to announce a complete redesign of our website! The new modern look offers a better user experience, faster navigation, and a clear presentation of all Breezaro features.
You can now train your AI chatbot directly from your website! Just enter a URL and Breezaro will automatically extract the content for training — no manual document uploads needed.
Learn moreEnable push notifications and get instant alerts when customers send new messages. Set it up in Dashboard → Account Settings.
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