Customizing the Chat Widget
In Dashboard → Assistant, you can fully customize your chatbot’s appearance and identity.
Options
- Company name (shown in the header)
- Assistant name (e.g., “Breezaro”)
- Default language (set the primary language used by the chatbot)
- Multilingual settings (add multiple languages, each with its own welcome message, placeholder text, and error message for too many requests)
- Welcome message
- Placeholder text in the input box
- Chat color and send button color
- Custom avatar image upload
- Widget branding (the logo disappears automatically after activating the Pro plan)
- Option to change widget opening button icon
- AI model selection
- AI model instructions (customize or edit the system prompt that influences tone and behavior)
The Multilingual settings panel allows you to:
- Add new languages
- Customize welcome messages per language
- Set placeholder text per language
- Define language-specific error messages (e.g., for request limits)
- Remove languages if not needed
All changes appear instantly in the live preview. Click SAVE to apply.
Customizing the Chat Button Icon
You can personalize the chat button that appears on your website by selecting from predefined icons or uploading your own custom icon.
How to change the icon:
- Go to Dashboard → Assistant
- Scroll down to the Button Icon section
- Select one of the predefined icons (Chat, Message, or AI)
- Or click Custom to upload your own icon (recommended size: 64×64 pixels)
Custom icons are automatically resized to 64×64 pixels for optimal display.
Supported formats: PNG, JPG, SVG. Maximum file size: 1 MB.